Booking Terms & Conditions
To secure your booking, we require a 50% deposit (unless otherwise specified by The dried Flower Room) on all items you wish to secure for your required date. No items are reserved until a deposit has been received. Please refer to your due dates of payment & amounts due, which will be specified on your invoice.
Your 50% deposit is non-refundable in the event of cancellations (no matter how far in advance). If delivery has not yet been made, the delivery & setup fee will be removed firstly. (For example, if your invoice totalled to $1000 inc GST after deducting the delivery & setup charge, then the client would forfeit $500). This exact forfeit amount is calculated & at the discretion of TDFR.
At all times, hired items must be undercover & preferably indoors to account for any unforeseen weather. Items cannot be moved or dismantled by anyone other than TDFR team. Any associated damage to items hired during any time of the hire period will incur appropriate charges dependent on the extent of damage, & you may be invoiced accordingly.
Evening Collection fees apply; $150 + GST from 9pm, $200 + GST from 11pm onwards - please check with your venue.
By securing your booking with a deposit, you have read, understood & agree to these terms.
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Frequently asked Questions
What are your delivery fees?
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Delivery is included in the cost of all our flower wall hires within a 30km radius of Christchurch CBD.
For all other hire items a minimum spend of $200 is required for free delivery within a 30km radius of Christchurch CBD.
For out deliveries outside of the 30km radius of Christchurch CBD Delivery & collection fees vary based on: your function location, the items you require & how many installers are needed.
Once we know the above details, we can calculate this accordingly.
Minimum spends may be applicable for certain locations outside of Christchurch.
Please advise your venue location & we can calculate costs.
Can I collect items myself?
Yes and no
Due to the delicate nature & complex installation of some of our items, only our team are permitted to deliver & install your items. However some of our smaller items can be picked up and returned but this needs to be arranged with The Dried Flower Room.
Do you have a showroom?
We don’t have a showroom, currently just a studio/workshop which isn’t open to the public.
We recommend advising us of the items you are most interested in & we can send through more photos to you firstly. If from there you require seeing some of the items in person, we can arrange a viewing time for this at our studio.
Do you service outside of Christchurch?
Yes.
Minimum spends may be applicable for certain locations outside of Christchurch.
Delivery & collection fees vary based on your function location, the items you require and installation.
Once we know the above details, we can calculate this accordingly.